Posts Tagged ‘National Australia Bank’

The “Third Eye”

Thursday, September 27th, 2012

“The Third “Eye” © Roger La Salle

Too Close to see the business

Often those of us involved in business are simply too close to daily issues to see the potential for real value adding innovations and opportunities or indeed to appreciate some of the things our businesses and people do really well.

Even in the case of business plans, which seldom play-out as forecast, the so called independent “third eye” to review the plan before it is finalised is always a good idea.

The transfer “catalyst” of the “Opportunity Matrix” thinking platform asks us to see if we can transfer this so called “third eye” used on business plans to other aspects of our business.

Following this idea we may implement a formal “third eye” across the business on a periodic basis.

“The Third “Eye” innovation initiative.

Network with a group of your peers and allow them a tour of your facility to review in their own minds what you are doing and how you go about your business.

This does not have to be limited to just the physical or operational aspects of your business but can include your telephone answering technique, your staff presentation and manner, your business card presentation, your signage and even the overall presentation of your facility.

For example, would you prefer to attend a dentist or a restaurant whose premises were beautifully maintained with lovely gardens as you enter, or instead one where the gardens were a mangled mess with absolutely no interest in presentation at all being shown by the business operator?

Obviously, the clean and beautiful presented premise inspires confidence.

With your network now briefed conduct a tour of your business and ask each person to take a note pad with them and write down three things that they individually observe that you do really well.

Also ask them to write down three things that they believe are lacking or need attention and can be done better.

Thus we now have 3 plus 3 innovation initiatives we can explore in an endeavour to innovate or improve our business.

The cost is nothing

A “Third Eye” tour need only take a few minutes and will provide invaluable third party or “independent third eye” insights. More importantly it will assist in identifying your strengths and weaknesses.

This simple third eye can be a real innovation eye opener and can be done at no cost at all.

Roger La Salle, is the creator of the “Matrix Thinking”™ technique and is widely sought after as an international speaker on Innovation, Opportunity and business development. He is the author of four books, Director and former CEO of the Innovation Centre of Victoria (INNOVIC) as well as a number of companies both in Australian and overseas. He has been responsible for a number of successful technology start-ups and in 2004 was a regular panellist on the ABC New Inventors TV program. In 2005 he was appointed to the “Chair of Innovation” at “The Queens University” in Belfast. Matrix Thinking is now used in more than 26 countries and licensed to Deloitte, one of the world’s largest consulting firms.

SocialTwist Tell-a-Friend

“La Salle Matrix Thinking – An update

Monday, July 5th, 2010

A Matrix Thinking updates  – big things continue to happen!


Stop Press:    1.       In late July Roger will again be visiting Colombia on a government sponsored trip to bring Matrix Thinking to more universities as well as speaking at several key industry events in three major cities. This is a 10 day tour and now also includes the provision of Roger’s books translated into Spanish for more easy assimilation by the Colombian student and business community.

2.         A few weeks ago Roger delivered a keynote to members of the People and Culture team at the National Australia Bank. The response was fantastic with an endorsement below coming from one of the banks very senior managers:

“Wow! Roger held an audience of NAB People & Culture team members spellbound with his insightful, action oriented approach to innovation. Applying lateral thinking, he sees opportunities everywhere and turns complexity and the threat of the unknown into exciting business opportunities. Without doubt Roger La Salle is one of the most inspirational speakers and writers of our time.”


Mr Jim Young,

Executive General Manager

National Australia Bank

People and Culture, Group Business Services


Following this Roger has now been engaged to deliver a series or workshops to this group, comprising in total some 5,000 people. This is a great endorsement for Matrix Thinking.

3.         Last year Roger delivered Matrix Thinking in India to some 140 MBA students in two streams over six days with an assessment at the conclusion. This year Roger has been engaged again but this time for 180 students in three streams of 60. This will include a formal assessment with marks being credited to the formal MBA course being delivered.

4.         Matrix Thinking is now available on the Deloitte Innovation Academy (DIA) web site. Soon and interactive matrix thinking portal will also be available. This is presently being developed by Deloitte Digital and will be a huge value add for DIA users.

5.         Finally after almost 12 months in gestation Roger’s new book, his fourth entitled “Innovate or Perish” is in printing and will be available within a week. Orders for this book that address innovation and metrics for the services sector are already in hand.

News Continues:

1.         In Europe Matrix Thinking was trialled in two companies with a formal independent assessment by a consulting group at the conclusion. The results were outstanding and matrix thinking is now being rolled out across a wide number of jurisdictions under funding from the Government. This is again a huge endorsement.

2.         Last week Roger delivered a keynote followed by a workshop for members of the Rotational Moulders Association.  This event was held in beautiful Queenstown in New Zealand. The whole conference and event was a huge success, no doubt due to the fantastic organising skills of the Association Executive.

3. Malaysian Television Evening news highlighted Rogers’s conference event in KL. This event was attended by some 350 CEO’s.

See the link:

4.         Roger has now formed a strategic alliance with “The Market Intelligence Company” in Sydney. This company has been in business for many years and is extremely well respected in gathering market research across a wide range of industry sectors. See the link on the “Links” page of this site.

5.         Due to increased demand Roger has now commenced formally assisting companies with the commercialisation and strategy development for new products and initiatives. This has been added to this site as an offering by popular demand.

6.         Finally the “La Salle Matrix Thinking Course Notes and Workshop Session Manual” has now been revised, refined and updated yet again. The new edition includes further information on KPI’s, Management Reporting, Value Chain players, Embedding Innovation and Innovation Circles. The manual now also has extensive content on innovating service industries, a must for most western economies that are now heavily service based.

                                                **** ENDS ****

SocialTwist Tell-a-Friend